Xfinity Offers Monthly Credits to Customers in Response to Loss of Bally Sports Detroit
In response to the loss of Bally Sports Detroit, Comcast has recently announced that they will be offering a monthly credit to Xfinity customers in Michigan. The channel became unavailable to Michiganders with Xfinity as of midnight Tuesday into Wednesday due to failed negotiations between Comcast and Diamond Sports Group.
Customers were informed about the proactive monthly credit they will receive through a message displayed on channel 201. According to Comcast, most customers impacted by the loss of Bally Sports Detroit can expect to receive between $8 and $10 in credits per month.
The decision to remove Bally Sports Detroit was made after unsuccessful attempts to reach an agreement with Diamond Sports Group. Comcast had been working with the company during their bankruptcy proceedings, providing extensions to the Bally Sports Regional Networks. Despite efforts to continue carrying their networks, Diamond Sports Group declined multiple offers leading to the loss of programming rights for Comcast.
Comcast expressed their willingness to continue working with Diamond Sports Group but acknowledged that they no longer had the rights to the programming. As a result, they have taken the initiative to credit customers for the costs associated with the loss of Bally Sports Detroit, with most customers automatically receiving monthly credits ranging between $8 and $10.