Fitness Business Considers Terminating Membership Due to Body Odor Complaints: A Case Study in Upholding Standards of Cleanliness
A fitness business in Maastricht is considering ending a customer’s membership due to complaints about the man’s strong body odor. Other customers have reportedly been bothered by the man’s sour sweat smell for a while. Despite several discussions with the man about the issue, he did not respond well to feedback and failed to take necessary steps like showering and using deodorant.
According to Dutch regulations, fitness businesses have the right to ban individuals who cause disturbances based on their internal rules. In past cases, judges have ruled that unpleasant body odor can be considered a form of nuisance that justifies taking action, such as banning people from the premises. This precedent was set when a library sought to exclude a person with smelly sweaty feet.
Given this precedent and the concerns raised by other customers, the fitness business is now considering terminating the man’s membership. While this decision may seem harsh, it reflects the importance of maintaining a pleasant and comfortable environment for all patrons. The fitness business aims to uphold its standards of cleanliness and hygiene to ensure a positive experience for everyone. Ultimately, it is essential that businesses prioritize their customers’ comfort and well-being above all else.