• Fri. Mar 24th, 2023

UCSD Well being reveals some buyer information was collected, despatched to third-parties


Mar 16, 2023

UC San Diego Well being Thursday notified sufferers {that a} third-party vendor used analytics instruments on scheduling web sites for Pressing Care and Categorical Care clinics, the knowledge captured on which was then transmitted to different firms.

Have questions in regards to the breach?

UC San Diego Well being established a name heart to reply questions relating to the breach, at 1-800-909-1243 from 6 a.m. to eight p.m. Monday by Friday and from 8 a.m. to five p.m. Saturday and Sunday.

Solv Well being hosted and managed UCSD Well being’s scheduling web sites for the Pressing Care in La Jolla at 8910 Villa La Jolla Drive and 5 areas of Categorical Care clinics:

— Downtown San Diego, 203 West F St.;
— Encinitas, 1505 Encinitas Blvd.;
— Eastlake/Chula Vista, 2295 Otay Lakes Highway, Suite 110;
— Pacific Highlands Ranch, 6030 Village Manner, Suite 200; and
— Rancho Bernardo, 16950 Through Tazon.

For individuals who used the scheduling web site between Sept. 13 and Dec. 22, 2022 to e-book appointments for in-person or video visits at these areas, the analytics instruments could have captured names, dates of beginning, e mail addresses, IP addresses, third-party cookies, causes for visits and insurance coverage sorts.

Nonetheless, these instruments didn’t gather Social Safety numbers, medical document numbers, monetary account numbers or debit/bank card data, a UCSD Well being assertion mentioned. The scheduling web sites weren’t a part of the hospital system’s digital well being information programs, MyUCSDChart, and no data inside MyUCSDChart was impacted by Solv Well being’s use of analytics instruments.

UCSD Well being will mail letters on Monday to these sufferers with addresses on file, notifying them of the info breach.

Moreover, the hospital directed Solv Well being to take away the analytics instruments from the scheduling web sites instantly upon the preliminary discovery of the problem in late December, labored with the seller to establish these whose information could have been collected and transitioned to a brand new scheduling software for the above areas.

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