Grace Sharkey, a journalist with FreightWaves, interviewed Casey Monahan, the vice president of digital sales at LoadSmart during their 3PL Summit. In a fireside chat, Monahan discussed how technology can be used to drive fleet growth and shared insights about LoadSmart’s TMS systems and AI-powered products.
Monahan highlighted the importance of small carriers to LoadSmart, emphasizing how AI is used to read trucks as they enter yards and gates. He also emphasized the need for keeping carriers happy as partners and actively sought feedback from them through a community platform where suggestions can be shared and upvoted.
Load matching was identified as one of the biggest challenges in the industry, with Monahan acknowledging that while creating filters on a load board is straightforward, finding the perfect freight match is complex. He emphasized LoadSmart’s focus on helping carriers scale their operations by providing tools like Copilot that simplify data interaction by allowing users to ask system questions about performance metrics like best-performing drivers or top lanes. These AI tools aim to make it easier for carriers to access and use data effectively for growth and optimization.
Overall, Monahan’s insights align with LoadSmart’s commitment to supporting small fleets and providing them with the tools and opportunities needed for success in today’s advancing technological landscape.
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